LifeCycle Management (LCM) is an integrated management approach that seeks to achieve sustainable production and consumption of goods and services. LifeCycle management involves making life cycle thinking and product sustainability operational within organizations that seek continuous improvement.

User Lifecycle Management (ULM) is a solution that allows organizations to implement one customer, one identity approach for easy access and managing all the employees. For organizations around the globe, onboarding new employees is a time of excitement and potential. Unfortunately, for the IT department, it is one of the most dreaded periods. Creating accounts of new employees, setting up their systems, and managing specific access rights is something that is necessary and consumes a lot of time. The same thing happens when an existing employee leaves the company and their access needs to be revoked across systems.

 

How does User Lifecycle Management work?

User Lifecycle Management (ULM) is an Identity-based user management process designed to enable personalized digital user experiences across multiple services and devices. It works on the principle of One User, One Identity, and One Infrastructure. For HR and IT departments, it means creating a single Identity for an employee who will get all the required access to systems and resources based on some pre-existing rules.

User Lifecycle Management flow

 

The best approach for good Lifecycle management:

  1. Withdraw resources at the end of their life: Even if no one is utilizing them, abandoned and underutilized resources drain staff time and money. To save time and money, implement a strategy for decommissioning unneeded systems.
  2. Automate: As your infrastructure grows in size, so does the effort required to manage it. Automate routine activities to save time, decrease human error, and allow employees to focus on creativity.
  3. Link your tools together: Utilize the various application programming interfaces to integrate your tools (APIs). Streamline processes and increase productivity by using your favorite interfaces to do activities in other programs.

 

Why do you need a User Lifecycle Management (ULM) solution?

While small organizations can maybe manage the repetitive time-consuming task of creating multiple accounts for a single employee and managing it, as the size of an organization grows, this process becomes time-consuming and error-prone.

Adopting a User Lifecycle Management Solution has the following benefits:

  • Enhanced productivity and reduce costs:

The process of onboarding a new employee, which usually takes a day or two, can be completed within 5 minutes with the use of a Lifecycle Management System. It drastically reduces the time and effort of the entire IT department and reduces costs by up to $20 per employee.

  • No waiting, quick and secure:

A new user can start being productive on the first day of the job and the IT team can be at ease because the system will ensure security and proper required access is granted to the concerned employee.

  • Not just employees but partners, contractors, and vendors

Modern organizations don’t just rely on employees. Partners, Contractors, and vendors also need varying levels of access to the resources and applications. Adopting a User Lifecycle Management system like the one provided by miniOrange ensures that the process is fast, secure, and reliable.

  • Strengthened security

The process of granting, changing, and revoking the access of any user to any resource can be done at a click of a button within a User Lifecycle Management system. This ensures that the resources of any organization are secure at all times and safe from any malicious party.

  • Helps with auditing and figuring out any security issues

Integrating a User Lifecycle Management System not only saves the time and cost of onboarding a new user, it also gives the enhanced capability of auditing everything a user does, each resource that is being accessed. This can prove really helpful to figure out if an unrelated party is accessing the resources and is crucial for mitigating the security risks of an organization.

 

What is Provisioning and SCIM provisioning? How does it help in Lifecycle Management?

Putting together an IT infrastructure is known as Provisioning. Additionally, it refers to the steps required to make data and resources accessible to users and systems.

The System for Cross-domain Identity Management (SCIM) is an open standard for generating, updating, and removing user identities across numerous applications and systems. It lets an IT or operations team to provision (add), deprovision (disable), and update user data across various apps at the same time. It’s an Identity and Access Management (IAM) solution that manages and maintains a user’s identity and characteristics in connection to accessing resources in one or so more systems. SCIM makes real-time user synchronization simple.

The number of user accounts and provided software programs expands dramatically as the company grows. Requests to add and delete users, reset passwords, adjust permissions, and create new types of accounts all take time in the IT department. User data is maintained in a consistent manner and it is transferred between apps via the SCIM protocol. Complex exchanges are simplified and the possibility of mistakes is decreased since data is delivered automatically. SCIM for domain administration increases your company’s overall security. Employees no longer need to log in to each of their accounts individually. The company can assure security policy compliance across all accounts as teams build new procedures and deploy new apps.

 

How does miniOrange help with User Lifecycle Management?

miniOrange provides a state of the art Identity and Access Management system which supports the below:

 

User Lifecycle Management | Automated Provisioning

 

  • Universal Directory

The user Lifecycle Management system requires a centralized directory that stores all the user identities. miniOrange provides a universal directory with advanced capabilities like groups and role-based access policies which simplify the process to a great extent.

  • Automated User provisioning and deprovisioning

Instead of manually provisioning the users to the apps they need, miniOrange provides the capability to automate the workflow and this ensures that new hires have the apps they need the first time they sit at their workstation. miniOrange has a plethora of apps that enable organizations to automatically enroll new employees to the apps they need.

Similarly, automated deprovisioning ensures that the former employees do not have any kind of access to the organization’s resources right at the moment that they leave. This limits the security risk and helps in maintaining sensitive information secure.

  • Secure Access to devices, servers, and firewalls

miniOrange also provides a way to secure access to your organization’s devices, services and firewalls by using pre-built agents that can be installed on the system which can then increase the security factor by applying an additional layer of Multi-Factor authentication to the authentication process.

 

Conclusion

User Lifecycle Management is becoming a necessity for any growing organization. Manual workflows that take hours and are error-prone can be made more agile by adopting automated provisioning and deprovisioning workflows provided by miniOrange. This solution provides a simple, user-friendly, and secure solution to the everyday woes of the backdoor IT department.

 

Further Reading

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